We are offering fast fulfillment and shipping
directly from our US headquarters in Minnesota.
*Regular orders pack and ship in 1 – 2 business days,
and we are packing and shipping every weekday ,
Monday through Friday.
We aim for same-day fulfillment whenever possible.
Expedited shipping options are available at checkout - learn more below.
Read more with our COVID19 2020 Health + Safety Update >>>
Verdant Tea is still fulfilling and shipping directly from the USA. Read our health and safety update to learn how we are responding to COVID-19 ›››
Sharing organizations that need donations, resources for protesters, and reading on critical issues of racism and inequality. >>>
Learn how we are honoring the trust of both our partner tea farmers and tea lovers around the world in our latest update >>>
The future of tea is for importers and “brands” to step back and make space for the voices of the people behind the tea itself – the farmers. >>>
Explore our partners’ tea collections, from the He Family in Laoshan to the Zhenyuan Dongsa Cooperative in Qianjiazhai >>>
Our weekly newsletter shares new tea releases, articles and interviews along with rotating sales, deals and seasonal specials >>>
Get direct, affordable worldwide shipping
Orders totaling $38 or more ship free via USPS within the United States and Canada.
Smaller orders ship for a flat rate of $5.
US orders normally take one to three business days to arrive once we forward your farm-fresh tea from St. Paul, MN.
U.S. & Canada Premium Shipping Services: In addition to the above options, we also offer a premium expedited shipping services with FedEx. Fulfillment times are based on order volume. Orders placed after 3pm will be packed the next business day.
Other International: Orders to international destinations outside the United States and Canada will be shipped with DHL. Due to COVID-19 shipping issues internationally, we have switched to using DHL for international orders to avoid long delays. We can only guarantee international delivery with DHL, so review carefully based on the situation in your country. If you need a different shipping solution on your international order, please don’t hesitate to contact us; we can often arrange services with additional carriers (including USPS / common carrier, UPS, and FedEx) at your request.
While we can ship internationally to most places around the world, we are currently unable to ship to the following countries: Belarus, Cuba, Estonia, Guyana, Hungary, Indonesia, Latvia, Lithuania, Malaysia, Nigeria, North Korea, Russia, Sudan, Syria, Thailand, Uganda, Ukraine. Please note that international customs duties may apply in your country, and that we do not offer refunds or compensation for additional fees you may be charged by your local customs office.
Orders totaling $38 or more of loose leaf tea and small teaware items* ship free via USPS within the United States and Canada.
Smaller orders ship for a flat rate of $5.
US orders normally take one to three business days to arrive once we forward your farm-fresh tea from St. Paul, MN.
* HEAVY ITEMS – We are very excited to be selling a full line of tea boards and other larger teaware items. Because shipping costs vary greatly by destination, we decided to take shipping out of the price of these items and only charge you what your shipping actually costs. This lets us offer the lowest possible price that we can on all of our teaware, and lets you benefit from our transparent direct-distributor model.
For heavy teaware, a live shipping rate is calculated for orders within the United States Canada from both USPS and FedEx, and you can choose the best rate for your order’s destination. Loose leaf tea weight does not affect this shipping rate; your live rate is determined only by the weight of heavy teaware items in your order. Items classified as HEAVY are clearly indicated on each product page below the item price, as well as in the item details of your cart.
Example: if you have just a heavy tea board in your order, you will be charged a live rate based on the weight of that heavy tea board. If you have 10 lbs of loose leaf tea in your order and a heavy tea board, your live shipping rate is still only calculated based on the weight of the tea board.
U.S. & Canada Premium Shipping Services: In addition to the above options, we also offer a variety of premium expedited shipping services from USPS and FedEx for 2-day and next-day delivery. If you would like to purchase a faster shipping service than our flat rate, free shipping, or heavy item options, you can select a live shipping rate that is calculated by the carrier based on the total weight of all items in your order. Fulfillment times are based on order volume. Orders placed after 3pm will be packed the next business day.
Other International: Orders to international destinations outside the United States and Canada are assessed live shipping rates based on the total order weight of all products. Orders under 4 lbs are offered a choice of DHL Express, USPS 1st Class International service, USPS Priority Mail International or USPS Express Mail International. USPS 1st Class International service is not available for orders over 4 lbs. Transit time for 1st Class service varies by destination country (1-4 weeks). Transit time for Priority International service is about six to ten business days once shipped from the United States. Express International service is about three to five business days. If you need even faster shipping on your international order, please don’t hesitate to contact us; we can often arrange expedited services with additional carriers at your request.
NOTE: Due to COVID-19 shipping issues internationally, we highly recommend using DHL for international orders to avoid long delays. We can only guarantee international delivery with DHL, so please choose your shipping carefully based on the situation in your country.
While we can ship internationally to most places around the world, we are currently unable to ship to the following countries: Belarus, Cuba, Estonia, Guyana, Hungary, Indonesia, Latvia, Lithuania, Malaysia, Nigeria, North Korea, Russia, Sudan, Syria, Thailand, Uganda, Ukraine. Please note that international customs duties may apply in your country, and that we do not offer refunds or compensation for additional fees you may be charged by your local customs office.
You can shop securely at Verdant Tea
We take your trust as seriously as we take finding the best teas in China. Our site is SSL secure with 256 bit encryption, and PCI compliance. Our hosting and merchant services are US-based, and all transactions will run as US transactions.
We accept Visa, Mastercard, American Express, Discover, Paypal and all available payment methods in Paypal (even without a Paypal account), and now, Apple Pay and Google Pay on devices with those payment methods available.
Stay in the know. After you place an order, you will immediately receive a copy of your receipt. When your order ships, you will get all the tracking info so that you know exactly where your tea is.
Every order ships with tracking information.
All orders of in-stock items are packed and shipped within three business days via your chosen carrier service. Orders with free USPS shipping over sixteen ounces are automatically upgraded to USPS Priority Mail. USPS tracking updates in real time so that you can follow your farm-fresh tea on its way to your doorstep.
Every order is packed with care.
Each tea is packed and sealed at the farm, directly after picking, using airtight non-reactive foil-lined pouches. We forward all of your teas from St. Paul, MN, boxing them to order from our fresh weekly inventory. Every tea comes with easy steeping instructions and clear labeling with each of our farmer-partners very own branding. All teas are packed in sturdy, cardboard boxes with plenty of packing material to protect them on their way to your tea cup.
Keep tasting with a free sample!
We will hand-select a sample based on your order that we think you might enjoy and pack it in with your teas. You may also request a specific sample, which we will do our best to fulfill.
How do I place a Gift Order?
Easy! At checkout, simply select “Send this as a gift.” You can include an optional gift message, which will be included with a printed gift receipt in the box.
If you would like to let your gift recipient know that a gift is on the way before it arrives, you can choose to have us send an automatic gift e-mail message to the recipient on any day you like, up to one month in the future. Simply add your recipient’s e-mail address, choose the date (like a holiday, birthday, or anniversary!), and we will send an e-mail with your gift message and a gift receipt that lets them know all of the wonderful things you have coming their way!
Want your gift e-mail to send right away? Leave the date selector blank or choose today’s date, and the gift e-mail will go out immediately.
Do you offer Gift Cards?
Yes!
We are pleased to now offer gift cards, which can be purchased in any amount, and never expire. These can be sent to your lucky recipient digitally, and gift card messages can be scheduled for any day, just like gift orders.

We work hard to make it right.
Returns: We have an immense pride in the teas our friends in China entrust to us. We work extremely hard to present them to you properly, fill every order with accuracy and care and ship it promptly. If there is ever a problem with your order, please, let us know. We will work to make it right immediately.
In the event of an error or problem with any item in your order, contact us, and we will send you a prompt replacement or refund for the item(s) in question.
Please note that any tea returned to us cannot be resold, and health regulations require us to dispose of it. Given the rarity and limited supply of most of our products, we want to avoid consigning any quantity of them to the waste bin whenever possible. For these reasons, returns based solely on a customer’s dislike of an item cannot be accepted. We always suggest trying a smaller amount of any tea before purchasing it in larger quantities.
If your teaware arrives cracked or damaged, please let us know right away! We want the chance to make it right as soon as possible with a replacement or refund. For damaged items, we will cover any return shipping needed.
For undamaged items, teaware returns require a written return authorization from Verdant Tea. Returns are only accepted on unused, undamaged items within 30 days of purchase. Teaware items must be packaged carefully for returns, as refunds can only be processed on undamaged merchandise. Return shipping on undamaged items is the customer responsibility.
Can I save my payment information and address?
Yes, you can!
Our customer log in area allows you to save, manage and update your address and payment info at any time.
If you don't have an account yet, you can sign up for one here. If you created an account at checkout, your username and password will work with the new sign in account area feature.
I forgot my account password and username.
Your account password and username info can be reset by email from the account login page here.
What else can I do with an account?
When you are signed in to your account, you can “favorite” teas to add them to custom lists for your reference or to share. Just click the little heart by the add to cart button on any product to save that to your lists, making it easy to find later.
From your account page, you can also manage your tea club subscription, mailing list sign ups, and even save multiple addresses, or cards on file.
I signed up for a club before you had account log in features.
No problem - your club will keep running as is, and can be managed using the links in your priginal confirmation email.
Want to move your recurring subscription to the new system to make it easy to manage, change your address, and more? Just sign up for the club with an account and shoot us a note to [email protected] and we will be sure to deactivate the old subscription.
How do I change the address on an order?
Need your new order or tea subscription sent to a different address? Just email us, or leave us a message as soon as you can.If your order hasn’t shipped yet, we will change it right away. Once an order ships, we do not have the ability to reroute it. If the package is marked undeliverable, it will come back to our office in Minneapolis and we will get in touch with you right away to get you your tea.
How can I add an item to my order?
We’d be happy to add to your order. Just email us or leave a phone message and we’ll get in touch with you right away. We will send a Paypal invoice to cover any additional items ordered. If the additional items push your order over our free shipping threshold, we will credit you any shipping charges you originally paid. Make sure to let us know as soon as you can to be sure we can get your new items included before your box ships.
Can I request a specific tea for my free sample?
Absolutely. If you are curious about any tea on our site, please let us know and we will do our best to get you a sample with your order. Otherwise, we will pack up a sample we think you will enjoy based on the other teas you ordered, and what we are most excited about sharing.
When will my pre-order ship?
Estimated pre-order ship dates are included on all pre-order product pages and on your order receipt. If the original estimated ship date changes for any reason, we will email you to let you know, so make sure [email protected] is on your email safe list.
We ship all pre-orders as soon as the pre-order tea is picked and packed. You’ll get tracking info and a notification as soon as your order ships.
Do you still sell tea blends?
Where can I find Verdant Tea’s Alchemy Tea Blends?
As a direct marketplace committed to full transparency, we are dedicated to only sharing those teas produced and created by our partners. We work for our partners, representing the teas they want to share with a wider international audience. We offer a selection of naturally caffeine free herbal teas hand crafted by our partners, but currently have no plans to create and offer our own Verdant Tea branded blends.
For blended teas, and other herbals, check out our new project Chroma. We are slowly building our collection at Chroma and highlighting work from friends like Prohibition Kombucha.
My favorite tea is out of stock, when should I expect it back in stock?
We are working hard to keep everything in stock at all times, however sometimes weather or smaller than expected harvests can put a tea temporarily out of stock until the next harvest. If you want something sooner, email us and we’ll be happy to advise you on other teas you might enjoy.
You can also join our mailing list for all the most up to date info on low stock teas and new releases.
I forgot to use my coupon code / my coupon code didn’t work.
No problem! Just email us with your code and we will apply it retroactively, refunding you the difference between what you paid and your coupon or voucher discount.
Can I update or change my Tea of the Month
Club membership?
For clubs started before December 10th, 2020, you can either use the links provided in your original activation e-mail, or contact us directly to make any changes to your Tea of the Month Club members: from updating addresses and billing information, to putting your subscription on hold or canceling.
For newer club subscriptions, just log in to your account and manage everything in one place.
If you need to leave the club for any reason, we’re sad to see you go! Just email us and we’ll be happy to get your membership updated right away. We hope that you can join our club again soon, or pick out your favorite teas from our farmers’ collections.
Is your tea organic?
Our partner tea farmers grow their tea without the use of pesticides, herbicides, or synthetic fertilizers. Every tea we source comes from regions free from air pollution, and watered with natural spring water for water table sustainability.
Our partners care for their land because they plan to pass it on to their children. Though none of our partners are large enough to afford organic certification, their techniques exceed organic industry standards. See for yourself by looking at the photos from each farm and watching the interviews with our partner farmers.
A tea was missing from my order.
What do I do?
We are so sorry to hear that! Though we pack every order with care, we can occasionally make mistakes. Please let us know right away and we promise to make it right, and get you the tea you ordered immediately.
My favorite tea is not available on your website right now,
but do you have any I could purchase?
It doesn’t hurt to ask! We share our full collection on our site, but our farmer friends may have samples or extra stock too small to offer for regular sale. We’ll do our best to help you in any way we can.
Want to learn more, or do you have a different question?
Just contact us, and we will do our best to help.