Orders totaling $38 or more of loose leaf tea and small teaware items* ship free via USPS within the United States and Canada.
Smaller orders ship for a flat rate of $5.
US orders normally take one to three business days to arrive once we forward your farm-fresh tea from St. Paul, MN.
* HEAVY ITEMS – We are very excited to be selling a full line of tea boards and other larger teaware items. Because shipping costs vary greatly by destination, we decided to take shipping out of the price of these items and only charge you what your shipping actually costs. This lets us offer the lowest possible price that we can on all of our teaware, and lets you benefit from our transparent direct-distributor model.
For heavy teaware, a live shipping rate is calculated for orders within the United States Canada from both USPS and FedEx, and you can choose the best rate for your order’s destination. Loose leaf tea weight does not affect this shipping rate; your live rate is determined only by the weight of heavy teaware items in your order. Items classified as HEAVY are clearly indicated on each product page below the item price, as well as in the item details of your cart.
Example: if you have just a heavy tea board in your order, you will be charged a live rate based on the weight of that heavy tea board. If you have 10 lbs of loose leaf tea in your order and a heavy tea board, your live shipping rate is still only calculated based on the weight of the tea board.
U.S. & Canada Premium Shipping Services: In addition to the above options, we also offer a variety of premium expedited shipping services from USPS and FedEx for 2-day and next-day delivery. If you would like to purchase a faster shipping service than our flat rate, free shipping, or heavy item options, you can select a live shipping rate that is calculated by the carrier based on the total weight of all items in your order. Fulfillment times are based on order volume. Orders placed after 3pm will be packed the next business day.
Other International: Orders to international destinations outside the United States and Canada are assessed live shipping rates based on the total order weight of all products. Orders under 4 lbs are offered a choice of DHL Express, USPS 1st Class International service, USPS Priority Mail International or USPS Express Mail International. USPS 1st Class International service is not available for orders over 4 lbs. Transit time for 1st Class service varies by destination country (1-4 weeks). Transit time for Priority International service is about six to ten business days once shipped from the United States. Express International service is about three to five business days. If you need even faster shipping on your international order, please don’t hesitate to contact us; we can often arrange expedited services with additional carriers at your request.
NOTE: Due to COVID-19 shipping issues internationally, we highly recommend using DHL for international orders to avoid long delays. We can only guarantee international delivery with DHL, so please choose your shipping carefully based on the situation in your country.
While we can ship internationally to most places around the world, we are currently unable to ship to the following countries: Belarus, Cuba, Estonia, Guyana, Hungary, Indonesia, Latvia, Lithuania, Malaysia, Nigeria, North Korea, Russia, Sudan, Syria, Thailand, Uganda, Ukraine. Please note that international customs duties may apply in your country, and that we do not offer refunds or compensation for additional fees you may be charged by your local customs office.